Reference

Privacy Policy at naga89

Your account, your deposits and your personal information are encrypted and protected across every transaction on naga89.

Account encryptionDANA, OVO, GoPay, QRIS secureData retention clarity
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naga89 Privacy Policy at naga89
REACH OUT ANYTIME

How to Contact Us About Your Privacy

Team online

Support Email

Email our privacy team at [email protected] with any questions about how we handle your data. We reply within 24 hours on business days and can help you request access to your personal information.

Live Chat

Open the live chat in the bottom right of your account dashboard. Our support staff in Makassar and Denpasar can walk you through privacy requests, data deletion and account security in real time.

Account Settings

Visit Account > Privacy Settings to view, download or request removal of your personal data. You can adjust cookie preferences and communication settings directly without waiting for support.

HOW WE PROTECT YOU

Data Security and Your Rights on naga89

Encryption & Storage

All personal data — including your name, email and payment details — is encrypted at rest and in transit using…

Cookies & Tracking

We use cookies to keep you logged in, remember your preferences and prevent fraud.

Account Access Control

Only you and our support team (when you ask) can view your account data.

Data Retention

We keep your account data for as long as your account is open.

Your Rights

You can request a copy of your personal data, correct inaccurate information, or ask us to delete your account and…

Policy Updates

When we update this privacy policy, we email you 30 days in advance.

Privacy Policy Frequently Asked Questions

When you open an account, we collect your name, email, phone number, date of birth and address for identity verification. During deposits via DANA, OVO, GoPay or QRIS, we record transaction amounts and timestamps. We also log your game activity, IP address and device type for security and fraud prevention.

Your active account data is stored as long as your account remains open. After closure, we retain records for 7 years to meet financial and legal obligations, then securely erase them. Payment receipts are kept separately in case of disputes or withdrawal verification.

Yes. Payment details are never stored on our servers. DANA, OVO, GoPay and QRIS transactions are processed by certified payment processors using encryption. We only see the transaction ID and amount, not your banking credentials. All transfers are verified before crediting your account.

No, we do not sell or share your data for marketing. We only share information with payment processors (to handle DANA, OVO, GoPay and QRIS deposits and withdrawals) and where required by law or court order. Third-party partners sign strict confidentiality agreements.

Visit Account > Privacy Settings and click 'Download My Data' or 'Request Deletion'. Alternatively, email [email protected] with your request. We respond within 14 days. Data deletion is irreversible and will close your account and void any remaining balance.

Cookies are small text files that remember you're logged in and store your game preferences. We use them to prevent fraud and improve your experience. You can disable cookies in your browser settings, but logging in and playing may become slower or unavailable. Essential cookies cannot be turned off.

We notify you by email at least 30 days before any material change. A banner also appears on the site homepage. If you do not agree with updates, you can close your account and request data deletion without penalty. Continuing to play means you accept the new policy.

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